We had a really terrific experience with Key Ingredients catering. We were very concerned about price and had discussed catering options with a bunch of different caterers. We were planning a wedding for 150 people originally. When it came down to discussing price, many caterers gave us sort of a hard time or tried to avoid providing specific information. Key Ingredients worked with our needs and talked openly and honestly with us about what was possible within our budget. Other caterers were really limited in what they could offer us for our menu. Key Ingredients provided us with a variety of menu options based on our budget that we could choose from. They answered all of my questions patiently and even directed us to an amazing and affordable day-of wedding coordinator that we were also extremely happy with.
Javier was our main point of contact with the company and he was basically contactable any time we needed. We were pretty novice to any type of wedding planning and felt pretty anxious about the entire process. Therefore, Javier had to deal with tons of what I'm sure seemed to be repetitive and obvious questions. However, he was always extremely responsive and would answer any concerns we had thoroughly. I really appreciated this because it relieved a lot of anxiety for me throughout the planning process. He did a venue walk-through with us prior to the wedding and took over an hour mapping out our venue plan. He took the time to help us come up with catering plans for both the outdoor plan and rain plan. He offered us helpful advice when we needed it, but also allowed us to try to have our own wedding vision come to fruition.
We had a lot of small random items that we were using to decorate our wedding venue. We were also supplying our own alcohol for the event. He coordinated with us and allowed us to use his storage centers to keep our alcohol and other wedding supplies prior to the day. He took responsibility for the items even though he didn't have to and transported most everything to the venue for us on the day of. This helped make our lives so much easier because we didn't have to worry about every little item for the day of.
On the day of the wedding, Key Ingredients was timely and professional. We ended up last minute having to use our rain plan for the reception area. They set up the entire room beautifully last minute. I don't think people could even tell that it was our backup option. We missed the cocktail hour that guests got to attend because we were taking photos with our photographer. While we were waiting to make our grand entrance to the reception, Javier checked on us and brought us multiple hors d'oeuvres to make sure we were fed during all of the wedding day craziness. They also brought us water and our favorite mixed drinks while we were waiting. We did a buffet dinner, which everybody loved. We ate all of the food without any leftovers. I got a lot of positive feedback from the guests on the food.
As I mentioned before, we supplied our own alcohol for the event. The only criticism I can say about the event was that I did have a few different guests that said that the bartenders at the wedding cut them off from drinking when they had only had 1 drink the entire night. I also got a few complaints that the bartenders were slow, not making drinks properly, and sort of rude overall. I got these complaints from a few different guests so I think there was probably some truth from it since it was sort of consistent feedback from different guests. This was also kinda annoying for us because it may have looked like we were being cheap with our guests and telling the bar to be stingy with serving, when in reality afterwards we just had a lot of unused leftover alcohol that we didn't want and that we now had to deal with.
We really depended on Key Ingredients to make our day wonderful and they came through for us in the best way possible. It was the best day of our lives so far. We would highly recommend them and would use them in the future for any other big event like this.